1. Introduction
This Privacy Policy describes how Ghost Drive, a service developed and operated under Ghost Auto STG LLC, collects, uses, discloses, and protects your personal information when you visit our website at https://www.ghostdrive.lat or use any of our computer systems design and technical consulting services. Ghost Drive is committed to safeguarding your privacy and handling your data transparently and responsibly.
By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.
Ghost Auto STG LLC is a registered business operating in the Computer Systems Design and Related Services industry within the Professional, Scientific, and Technical Services sector. Our principal place of business is located at 635 E Saint George Boulevard, St George, UT 84770-3033, United States.
2. Information We Collect
We collect several categories of information to provide and improve our services. The types of information we may collect include but are not limited to the following:
Personal Identification Information: When you fill out a contact form, request a consultation, or subscribe to our communications, we may collect your full name, email address, phone number, job title, company name, and any other details you voluntarily provide through our website forms or direct correspondence.
Technical and Usage Data: When you visit our website, our servers automatically log certain technical information, including your Internet Protocol address, browser type and version, operating system, referring URL, pages visited, time and date of your visit, time spent on each page, and other diagnostic data.
Communication Data: If you contact us via email, phone, or any other communication channel, we may retain a record of that correspondence, including the content of your message and our response, for quality assurance and reference purposes.
Business Relationship Data: If you engage us for professional services, we may collect additional information necessary to perform our contractual obligations, such as project requirements, system specifications, billing details, and authorized contact information for your organization.
3. How We Collect Information
We gather information through a variety of lawful and transparent methods. Our primary collection channels include:
Direct Collection from You: We collect information that you knowingly and voluntarily provide when you complete our contact form, send us an email, call our office, subscribe to newsletters, or engage with us at industry events and conferences.
Automated Collection Technologies: As you navigate our website, we use cookies, web beacons, log files, and similar tracking technologies to automatically collect technical and usage data. These tools help us understand how visitors interact with our site, identify areas for improvement, and deliver a more personalized experience.
Third-Party Sources: In certain circumstances, we may receive information about you from third-party service providers, analytics partners, or publicly available sources, provided that such collection complies with applicable laws and regulations.
4. How We Use Your Information
Ghost Drive uses the information we collect for a range of legitimate business purposes. Each use is grounded in a lawful basis, such as the performance of a contract, your consent, or our legitimate business interests. Specifically, we may use your information to:
- Respond to your inquiries and provide the information or services you have requested;
- Deliver our computer systems design, integration, and technical consulting services;
- Communicate with you about project updates, service changes, and administrative matters;
- Improve and optimize our website based on usage patterns and user feedback;
- Personalize your browsing experience and deliver relevant content;
- Detect, prevent, and address technical issues, security vulnerabilities, and fraudulent activity;
- Comply with applicable legal obligations, regulatory requirements, and law enforcement requests;
- Send you marketing communications, newsletters, and promotional materials, where you have provided your consent and can opt out at any time;
- Analyze and report on business performance, client engagement metrics, and service effectiveness.
We will not use your personal information for purposes that are materially different from those described in this policy without providing you with notice and, where required by law, obtaining your consent.
6. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. The specific retention period depends on the nature of the data and the purpose of its collection.
Contact form submissions and correspondence are typically retained for a period of three years from the date of last communication, after which they are securely deleted or anonymized. Technical and usage data collected through automated means is retained for a maximum period of twenty-six months. Information related to active client engagements is retained for the duration of the business relationship plus seven years to satisfy contractual, legal, and accounting obligations.
When personal information is no longer needed, we take reasonable steps to securely destroy or permanently de-identify it. You may request earlier deletion of your data by contacting us using the details provided in the Contact Information section of this policy.
7. Data Security
Ghost Drive implements and maintains administrative, technical, and physical safeguards designed to protect your personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. Our security measures include, but are not limited to:
- Encryption of data in transit using industry-standard Transport Layer Security protocols;
- Encryption of sensitive data at rest using AES-256 encryption standards;
- Regular security assessments, vulnerability scans, and penetration testing of our systems;
- Access controls based on the principle of least privilege, with multi-factor authentication for administrative accounts;
- Continuous monitoring of network traffic and system logs for suspicious activity;
- Employee training on data protection practices and confidentiality obligations;
- Physical security measures at our office location and data center facilities.
While we strive to protect your personal information using commercially reasonable means, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, and you provide your information at your own risk. In the unlikely event of a data breach, we will notify affected individuals and relevant authorities as required by applicable law.
8. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include:
Right to Access: You may request a copy of the personal information we hold about you, along with details about how we process it.
Right to Rectification: If you believe that any personal information we hold about you is inaccurate or incomplete, you may request that we correct or update it.
Right to Erasure: You may request that we delete your personal information, subject to certain legal exceptions that require us to retain data for legitimate business or compliance purposes.
Right to Restrict Processing: You may request that we limit how we process your personal information under certain circumstances.
Right to Data Portability: Where applicable, you may request that we provide your personal information in a structured, commonly used, and machine-readable format, and that we transmit it to another controller where technically feasible.
Right to Object: You may object to the processing of your personal information for direct marketing purposes or, in certain circumstances, where processing is based on our legitimate interests.
To exercise any of these rights, please contact us at reply@ghostdrive.lat or by mail at our business address listed in the Contact Information section. We will respond to your request within the time frame required by applicable law and may ask you to verify your identity before processing your request.
9. Privacy for Children
Our website and services are not directed to individuals under the age of 16. Ghost Drive does not knowingly collect, solicit, or maintain personal information from anyone under the age of 16. If we become aware that we have inadvertently collected personal information from a child under 16 without verifiable parental consent, we will take immediate steps to delete that information from our records.
If you are a parent or guardian and you believe that your child has provided us with personal information without your consent, please contact us immediately at reply@ghostdrive.lat. We will promptly investigate and, if confirmed, remove the information from our systems.
10. International Data Transfers
Ghost Drive is based in the United States, and our website and services are hosted on servers located in the United States. If you are accessing our website or services from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where our servers and central database are located.
The data protection laws of the United States may differ from those of your country of residence. By using our website or services, you consent to the transfer of your information to the United States and its processing in accordance with this Privacy Policy. We take appropriate safeguards to ensure that your personal information remains protected in accordance with applicable data protection laws when transferred internationally.
12. Third-Party Services
Our website may contain links to third-party websites, plugins, and services that are not owned or controlled by Ghost Drive or Ghost Auto STG LLC. We are not responsible for the privacy practices, content, or security of any third-party websites or services. We encourage you to review the privacy policies of every website you visit through links on our site.
We may use third-party analytics services, such as Google Analytics, to help us understand website traffic and usage patterns. These services may use cookies and other tracking technologies to collect information about your use of our website. The information generated by these cookies about your use of the website is transmitted to and stored by the third-party service provider. You can learn more about how these providers handle your data by reviewing their respective privacy policies.
We do not control the data collection and use practices of these third-party services. If you have questions about how a third party uses your data, you should contact the responsible provider directly.
13. Do Not Track Signals
Some web browsers offer a Do Not Track feature that signals to websites that you visit that you do not want to have your online activity tracked. At this time, our website does not respond to Do Not Track signals or similar mechanisms. This is because there is no widely accepted industry standard for how websites should interpret and respond to such signals.
However, you can still exercise control over tracking through the cookie management options described in the Cookies and Tracking Technologies section of this policy, including adjusting your browser settings to block or delete cookies and using private browsing modes where available.
14. California Privacy Rights
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act and the California Privacy Rights Act regarding your personal information. These rights may include the right to know what personal information we collect about you, the right to request deletion of your personal information, the right to correct inaccurate personal information, and the right to opt out of the sale or sharing of your personal information.
Ghost Drive does not sell personal information as that term is defined under California law. We do not share personal information for cross-context behavioral advertising purposes. We do not use or disclose sensitive personal information for purposes other than those permitted under California law.
To exercise your California privacy rights, please contact us at reply@ghostdrive.lat with the subject line California Privacy Rights Request. We will verify your identity before processing your request, which may require you to provide information that matches what we already have on file. You may also designate an authorized agent to make a request on your behalf, provided that the agent presents signed written permission and you verify your identity directly with us.
We will not discriminate against you for exercising any of your rights under California law. This means we will not deny you goods or services, charge different prices, or provide a different level or quality of services because you exercised your privacy rights.
15. GDPR Compliance
For individuals located in the European Economic Area, the United Kingdom, or Switzerland, Ghost Drive processes personal information in accordance with the General Data Protection Regulation and applicable implementing legislation. Under the GDPR, we act as a data controller for the personal information we collect through our website and services.
Our legal bases for processing your personal information include: your consent, which you may withdraw at any time; the performance of a contract with you or your organization; compliance with our legal obligations; and our legitimate business interests, provided that these interests are not overridden by your data protection rights.
You have the right to lodge a complaint with a supervisory authority in your country of residence if you believe that our processing of your personal information violates applicable data protection laws. We encourage you to contact us first at reply@ghostdrive.lat so that we may address your concerns directly.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, or for other operational reasons. When we make material changes, we will post the updated policy on this page and update the Effective Date at the top of the document.
For significant changes that materially affect your rights or the way we handle your personal information, we may provide additional notice, such as sending an email notification to users who have provided their email address or displaying a prominent notice on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you should discontinue use of our website and services.
17. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below. We take all privacy inquiries seriously and will respond as promptly as possible.
Ghost Auto STG LLCAttn: Data Protection Officer
635 E Saint George Boulevard
St George, UT 84770-3033
United States
Email: reply@ghostdrive.lat
Phone: +1 (570) 667-9741
Website: https://www.ghostdrive.lat